FAQ
You may have some questions. Let's answer the most common questions we hear, shall we?
Where Should I Park?
We have customer parking right in front of our shop. It says "Pilot Station Customer Parking". We are in the Pilot Station!
Keep an eye out for "reserved" signs out there. A few spaces are privately rented, and we don't want you towed.
Do You Have Vegan Options?
Our fries are vegan.
We also have at least one daily sorbet - sometimes we have two.
Why Aren't You Open More?
Everything in our shop is made entirely by two people. We have a small number of part time employees, and we like it that way. Being open late isn't for us.
Do You Provide Samples?
We do not.
In the past 3 years our food & supply cost has tripled, so we can no longer afford a business model of giving away free ice cream. This change has resulted in the line moving much more quickly.